Section: HR & People · Organizational DesignDifficulty: Medium

Job Enrichment

USUK

Redesigning a role to add more meaningful responsibilities and autonomy.

Definition

Job enrichment is a motivational work design strategy that involves expanding an employee's role vertically—adding greater responsibility, autonomy, and decision-making authority rather than simply adding more tasks of the same level (job enlargement). Based on Herzberg's two-factor theory, enriched jobs increase intrinsic motivation, engagement, and job satisfaction. Common enrichment techniques include giving employees ownership of a complete task, direct client contact, and feedback on performance.

Example

To reduce attrition among senior analysts, the company implemented job enrichment by having them design and deliver training to junior team members and represent the department in client meetings.

Synonyms

  • role enrichment
  • vertical job loading
  • role expansion
  • job redesign

Antonyms / Opposites

  • job simplification
  • deskilling

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