Section: HR & People · Learning & DevelopmentDifficulty: Medium

Competency Framework

USUK

A structured set of behaviors and skills defining success in an organization.

Also: competency model · capability framework

Definition

A competency framework is a structured document that defines the specific knowledge, skills, behaviors, and attributes required for employees to perform effectively at various levels and roles within an organization. It serves as a foundation for talent acquisition, learning and development, performance management, and succession planning. Competency frameworks typically categorize competencies as core (for all employees), functional (role-specific), and leadership (for managers).

Example

The bank developed a competency framework with 12 core behaviors and role-specific technical competencies to guide hiring decisions and annual performance reviews.

Synonyms

  • capability framework
  • behavior framework
  • skills framework
  • competency model

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